Vlad Luzin is the VP of Product & Engineering and leads product management, engineering, and research departments. Vlad has extensive experience in building and growing high-performance organizations delivering products across customer engagement, fintech, and telecom industries. Most recently, Vlad was VP of Platform Services & AI at Verint, a global leader in customer engagement analytics. Prior to Verint, Vlad was Director of Product & Engineering at CME Group, having also worked at NEX Group and Samsung Research. Vlad holds an MBA in Finance from Hebrew University of Jerusalem and B.Sc. in Mathematics and Computer Science from Bar Ilan University, Israel.